Privacy Policy
Last updated: 16/12/2025
Who we are
BH Carpentry is a bespoke carpentry and joinery business based near Shinfield, Reading, specialising in custom cabinetry, fitted wardrobes, and garden rooms. Our website address is: bhcarpentry-reading.com
What personal data we collect and why
Contact Forms
When you submit our contact form, we collect:
- Name and email address (required)
- Phone number (optional)
- Project details in your message
We use this information to respond to your enquiry about our carpentry services and arrange consultations or quotations. We will not share your details with third parties without your consent.
Analytics Cookies
With your consent, we use Google Analytics to understand how visitors interact with our website. This helps us improve our content and services. The data collected includes:
- Pages visited and time spent on site
- How you found our website (search engines, direct visits, etc.)
- General geographic location (city/region level)
- Device and browser information
- Interactions with our quote calculator and contact forms
This data is anonymised and cannot be used to identify individual visitors. You can opt out of analytics cookies using our cookie banner.
How long we retain your data
Contact form submissions are retained for up to 2 years to allow us to follow up on potential projects and maintain business records. Google Analytics data is automatically deleted after 26 months in accordance with our data retention policy.
Your rights
Under GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Withdraw consent for analytics cookies
Cookie management
You can change your cookie preferences at any time by clearing your browser data and refreshing this page, which will show the cookie consent banner again. You can also disable cookies entirely in your browser settings.
Contact us
If you have any questions about this privacy policy or would like to exercise your data rights, please contact us: